MEMO
TO: Seamus O’Kane
FROM: Matthew Cherry
RE: ABC Bakeries
I am going to do an Economic feasibility study on ABC Bakeries to see whether a new online system will be beneficial to the company. To do this I will need to look at certain areas off the business and gather information.
• I need to find if the website is really what the company needs and if it will be beneficial to the company.
• I will need to find out exactly what the company wants the website to be able to do and what information they want the site to display.
• I need to find out what they want they website to look like because it needs to reflect the company’s corporate image.
• I will need to find out how the company want to get the products to the customer – are they going to have a delivery service or collection only
• I will need to know when the company want the website to be ready so that I can plan the project.
• I will need to find out how they are going to package their goods for customer and what this will cost.
• I will need to arrange regular meeting with the Manager of ABC Bakeries to help me gather this information and keep them up to date with any progress.
To create the website I will need to gather relevant information from ABC bakeries as to what will be put on the site and ensure it is accurate information.
• Ensure I have correct information about the business such as mission statement, background info about the business, opening hours, contact numbers,
• Does the company want the customer to be able to leave feedback.
• Ensure I have the correct list of products that they want to make available online.
• Limits on how much a person can order, or how much they have to order.
• Ensure I have the correct prices for products.
• Ensure I have pictures of the products so the customer can see what they are getting.
• Any special online offers.
• If there will be a delivery service, will there be a charge for the service.
• What the company’s Terms and Conditions are – refunds, damaged products.
To gather the above information I will use different methods such as interviews and questionnaires. This will help me get the information I need and ensure I have accurate information to help me meet the company’s specification.
