Task 1
Problems that may accrue when using written communication to communicate a complex analysis or design details is that it may be written in a way that is too complicated for users to understand. For example the user may need it to be explained in another way that they might understand than the way that is written.
Another problem may be that for the end user it might not have been explained well enough as it could be in person making it very difficult to work out what is written. If it is being explained to you in person it makes it easier to understand and if you don’t understand you can ask questions. With written communication you cant.
Another problem might be that it isn’t written in enough detail, so for example a designer might no have nearly enough detail to be any use to them.
For the end user this also could be a problem because there isn’t enough detail that they are looking for or if there is too much information it will be difficult to understand.
Another problem may be that the information given isn’t accurate which would be no use for the end user or a designer. If the information is passed verbally they can insure they get all the information they need.